Customer Satisfaction Survey

We would appreciate your feedback. Please answer the following questions about your contact with WALZ.

How satisfied are you with WALZ in the following areas?

(1= Very satisfied 5= Not satisfied)

Product quality

Instrument 1 2 3 4 5

Software 1 2 3 4 5

Ease of use 1 2 3 4 5

Overall quality of the product 1 2 3 4 5

Delivery

Delivery on time 1 2 3 4 5

Method of shipment 1 2 3 4 5

Sales support

Response time answering questions 1 2 3 4 5

Technical competence 1 2 3 4 5

Provided product literature 1 2 3 4 5

Website 1 2 3 4 5

Compared to our competitors

Quality 1 2 3 4 5

Service 1 2 3 4 5

Technology 1 2 3 4 5

Price 1 2 3 4 5

Overall impression of WALZ

1 2 3 4 5

Walz products you have been using before

Comments or suggestions

Email

Serial number

Mobile

Mandatory field Security question* What is the sum of 7 and 4?

Do not fill in this field

Many thanks for your help!